Tickets, Forms & Automation
Streamline your community's daily operations. Create multi-panel support ticket systems, distribute staff application forms with modals, and keep important announcements pinned with sticky messages.
Multi-Panel Support Ticket System
Independent ticket panels for General Support, Staff Applications, and Billing.
Unlike basic ticket bots that allow only one support role across the entire server, ABYSSAL allows unlimited independent ticket panels. Each panel can have its own category, assigned staff roles, and custom embed greeting.
Tickets open cleanly under designated Discord categories with locked permissions.
When a ticket closes, a complete HTML transcript with attachments is archived in Vault.
Track response times, ticket close counts, and resolution rates per moderator.
Interactive Application Forms Engine
Collect staff, clan, or whitelist applications using Discord modal popups.
Stop using external Google Forms. ABYSSAL allows you to create multi-question application forms with text inputs, long text areas, and dropdowns directly inside Discord:
- Create the form in the Web Dashboard or via
/form create. - Specify the pending review channel where moderators will vote.
- Set an automated reward role (e.g.
@Junior Modor@Verified Member) that is automatically assigned to the applicant upon approval.
Sticky Messages & Auto-React
Keep channel guidelines visible at the bottom of fast-scrolling chats.
When new messages arrive in a channel, ABYSSAL automatically deletes the old sticky message and reposts it at the bottom of the chat, complete with embedded links and images.